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Privacy Policy

Privacy Policy for Shout-360

  1. Introduction
    At Shout-360, we take your privacy seriously and believe in being open about how we use your data. This policy explains what information we collect, how we use it, and how we keep it safe. By using our website or services, you’re agreeing to this Privacy Policy - and we promise to handle your information responsibly and transparently at every step.

  2. Information We Collect
    We collect a few different types of information so we can deliver our services effectively and improve your experience. This may include:

  • Contact Details: Such as your name, email, phone number, and business information.

  • Payment Details: Processed securely by trusted third-party providers (we never store your card information ourselves).

  • Usage Data: Like IP addresses, browser type, and how you interact with our website - to help us improve how everything works.

  1. How We Use Your Information
    We use your information to:

  • Provide and improve our services, including card machines, payment solutions, booking systems, eCommerce gateways, and business funding.

  • Communicate with you - from answering enquiries to sending useful updates or offers (only if you’ve said yes to marketing). Everything we do with your data is designed to make your experience smoother, safer, and more helpful.

  1. Sharing Your Information
    We never sell your data - ever.
    We only share it when it’s necessary to deliver the services you’ve asked for, such as:

  • With our trusted partners including but not limited to; Dojo and YouLend, so we can set up the solutions you’ve chosen.

  • When required by law or regulatory authorities.

  • If you’ve given us clear consent to share it for a specific purpose.

  • Keeping Your Data Safe

    We use secure systems and follow best practices to protect your information against unauthorised access, misuse, or loss.
    While no online system can be 100% secure, we take every reasonable step to keep your data protected.

  • How Long We Keep Your Data

    We only hold on to your information for as long as we need it - to provide services, meet legal requirements, or support business operations. Once it’s no longer needed, we’ll securely delete or anonymise it.

  • Your Rights

    You’re always in control of your data. You have the right to:

  • Access, correct, or delete your personal information.

  • Object to or limit how we process your data.

  • Withdraw consent (where processing is based on consent).

  • File a complaint with the ICO or your local data authority if you’re unhappy with how we handle your data.

To exercise any of these rights, simply contact us - we’ll be happy to help.

  • Cookies

    We use cookies to make your browsing experience better - like remembering your preferences and helping us improve our website performance.

    You can turn cookies off or manage them anytime through your browser settings.

  • Links to Other Websites

    Sometimes our site may include links to other websites or services. We’re not responsible for the privacy practices of those sites, so it’s worth checking their privacy policies too.

  • Updates to This Policy

    We occasionally update this Privacy Policy to reflect improvements, legal changes, or new services. Whenever we do, we’ll update the “Last updated” date at the top of this page.

  • Contact Us

    Got questions or concerns about how we handle your data?
    We’re here to help - just get in touch

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